A large number of clients come to us angry after their bank experience, and often we end up getting them the loans they wanted from the very bank that was quick to dismiss them at the front counter.  The reason for this is mostly due to the care that you have been offered at the bank counter versus the care that you are offered by us and there are a lot of reasons for this.  Whereas the bank branch employee may have acted in a dismissive manner toward you, we take the time to properly review your position and establish all your options, then we go directly to the ‘specialist bank staff’ to apply for your loan with a properly researched and structured proposal. Many bank customers find this baffling.  At the end of the day the bank wants to lend to you and (often) does finally lend to you, why didn’t they simply do it in the first place?  We ought to consider both sides of this experience, the bank staff’s position and our own position. Most bank staff (like most staff anywhere) try to do the best job they can, nobody likes to be labelled incompetent.  But front counter … Continue reading Why should you use a mortgage adviser vs going to the bank yourself?